Skip to content

FAQ

Common Questions

Plain answers before your first visit.

What happens at my first appointment?

Plan on 60 minutes. You talk with your doctor about your history and what you want from care, and your doctor examines how you move, explains what was found and goes over your options and the risks of each. Treatment starts that day only if you agree.

Is chiropractic care safe?

Most people tolerate adjustments well, but no treatment is without risk. Some people are sore for a day or so afterward. Rare serious risks exist, including a stroke after neck manipulation, and your doctor explains them before you agree to an adjustment. We also offer low-force techniques. If your symptoms point to something outside chiropractic care, we tell you and suggest you see a physician.

Will it hurt?

Many people feel pressure or a stretch and not much more. Some feel sore afterward, as after a workout. Tell your doctor or therapist if anything is uncomfortable, and we will change what we are doing or stop.

How many visits will I need?

Your doctor sets a plan after the exam, and the plan changes as you do. We don't sell a set number of visits up front, and you can stop at any time.

Do you take my insurance?

We bill most PPO plans for chiropractic visits. What a plan pays differs from plan to plan, and plans often don't cover massage, so we check your benefits before your first visit. How fees work has the details.

What if I don't use insurance?

You pay at your visit, and you have the right to a Good Faith Estimate. We give you a written estimate in advance, before your first visit, and we can give you an itemized receipt to send to your plan.

Do I need x-rays?

Not always. Your doctor orders an x-ray only when it is medically necessary, and explains why. Bring any imaging you already have.

Can I bring my child or come while pregnant?

Cadence cares for adults. If you are pregnant, tell us when you call. Your doctor explains what we do and what we don't, and may suggest you ask your midwife or obstetrician first.

What if I have seen another provider?

Bring any reports or imaging. With your written permission we can share notes with your other providers, so everyone works from the same plan. We never ask you to stop seeing anyone.

What is your cancellation policy?

Please call us as early as you can if you need to change a visit. Ask the front desk about our cancellation policy.

WHAT PATIENTS SAY

Kind Words From Patients

  • “Nobody rushed me. My doctor explained each step before she started, and I knew what to expect.”

    Thao L.
    Thao L.Yoga Instructor
  • “The plan came with exercises I could do at my desk, and the front desk told me about fees before I booked.”

    Cesar B.
    Cesar B.Software Engineer
  • “The massage and the adjustments were planned together, so I never had to explain myself twice.”

    Brooke H.
    Brooke H.Marathon Runner
  • “Questions were welcome. I asked about risks and got a straight answer.”

    Rashaad W.
    Rashaad W.Architect
  • “I liked that every step was explained first. It felt like a conversation, not a sales pitch.”

    Jenna F.
    Jenna F.Teacher
  • “A clear plan, a clear fee estimate and a front desk that returns calls.”

    Tyler J.
    Tyler J.Carpenter

Sample reviews.

Still have questions?

Send us a message and the front desk will call you.

Hours
Monday – FridayToday
8 a.m. – 6:30 p.m.
SaturdayToday
9 a.m. – 1 p.m.
Preferred time

Please don't include medical details in this message. For anything urgent, call us.